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User-Centered Design
of Complex, Interactive Systems

Creating seamless user experiences from diverse components
including hardware, software, services and process.

About Me:

Goods and services are becoming more interactive, interconnected and integrated all the time. But users still want - perhaps more than ever - a seamless experience. Users want things to just work. I am a designer of complex, interconnected systems and products that work.

I have extensive experience in systems-oriented electrical engineering combined with a Master's degree in Industrial Design, giving me the ability to envision how things should work from the user's point of view while fully understanding the hidden technical complexities of how it actually happens. I understand how each link in the chain affects the final outcome, and I can adjust the design parameters of each so that the desired outcome is achieved as efficiently as possible.

Highlighted Qualifications:

  • Participant in 2018 Techstars Boston accelerator as cofounder of Kapsul
  • Master's of Science in Industrial Design, Philadelphia University, 2013
  • Bachelor's of Science in Electrical Engineering, Pennsylvania State University, 1990
  • Professional Engineering licenses in PA and NY
  • Broad range of interactive prototyping skills including electronics, networks, software and model making

  • MY PORTFOLIO

    BLOG POSTS

    • gallery 1
    • NEW SITE GOES LIVE
      Posted by : Don

      Like a cobbler's shoeless child, my website had been severely lacking in design for too long. I have finally built myself a proper one. To borrow a concept from IDEO, I am iterating in-market, so feedback is most welcome.

    • gallery 2
    • MASTER'S PROJ. "FINISHED"
      Posted by : Don

      Well, the work necessary to complete my MSID degree is finished. I made my final presentation to faculty, fellow students and guest critics on Wednesday 5/8 [...]

    NEW BLOG POSTS SOON
    FOR OLDER BLOG POSTS SEE DONPANCOE.WORDPRESS.COM

    CONTACT ME

    icon 1 I cowork at NextFab
    2025 Washington Ave
    Philadelphia, PA 19146

    icon 3DonPancoe.com

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    Design is not just what it looks like and feels like. Design is how it works.